- What are the terms of service for using Albodeal’s website?
- By using Albodeal’s website, you agree to be bound by their Terms of Service, which include acceptance of all terms, policies, and conditions stated on the site. This applies to all users, including browsers, customers, and contributors of content.
- How does Albodeal handle my personal information?
- Albodeal collects personal information like your name, email, and address for transaction processing and communication. They implement security measures to protect your information, and sensitive data is encrypted during transfer.
- What payment methods does Albodeal accept?
- Albodeal accepts various payment methods including major credit cards (Visa, MasterCard, American Express, etc.), Shop Pay, Apple Pay, and Google Pay. They also offer installment payments through Shop Pay in partnership with Affirm.
- What is Albodeal’s shipping policy?
- Albodeal processes orders within 1-2 business days, with transit times ranging from 3-7 business days. They offer free shipping and target markets like the United States, Australia, Canada, and several others.
- What is the return policy at Albodeal?
- Customers can return items within 14 days of receipt. Returns are categorized into Free Returns (for damaged or wrong items) and Customer Remorse Returns (for personal preference), with specific conditions and processes for each.
- Are there any products that cannot be returned?
- Yes, certain products like the 2-Person Inflatable Kayak Set are not eligible for returns under any circumstances.
- What should I do if my package from Albodeal is lost?
- If your package is lost, check your tracking information and contact Albodeal’s customer service. They will initiate an investigation with the carrier after a waiting period (10 business days for domestic, 14 for international).
- Will I get a refund or reshipment if my package is lost?
- If Albodeal confirms that your package is lost and cannot be located, they will decide on a case-by-case basis to either issue a refund or reship the item at no additional cost.
- Can I cancel or modify my order after placing it?
- Order cancellations, changes, or modifications are not possible once the order has been placed, as all sales are considered final.
- What happens if I return an item without Albodeal’s designated return shipping label?
- Returns without Albodeal’s designated shipping label or prior authorization may not be eligible for a refund, as the returned package may not be locatable in their system.
- If you have any questions, please do not hesitate to
- ?Email us: [email protected]
- ?Tel: +447418311108